This unique experience is currently available online through Zoom or over the phone. Observe and learn research methodologies from the experts at American Ancestors.
Service Available Monday through Saturday, 9:00 a.m.-5:00 p.m. ET
Our expert staff is available six days a week through Ask a Genealogist online chat! Do you have questions about how to get started with genealogical research or where to locate a particular record? Stumped on border changes in a particular town or how to access an online database? We are here to help!
When an expert is available, you may click on the chat icon in the lower right-hand corner of this web page, enter your question in the chat box and one of our experts will connect with you soon.
Chat is limited to less than 15-minute inquiries. If you’d like to speak with an expert, please review our Consultations service.
![Woman smiling at laptop](/sites/default/files/styles/text_and_image_block_image_style_600x440_/public/2021-09/expert-help-chat.jpeg?h=bc02e24b&itok=B1rx3ij_)
We Can Help
- Explain how to use a particular website or resource
- Answer brief local history questions
- Define an unfamiliar term or phrase in a record
- Make recommendations for where to find records
![Look for this icon when chat is open](/sites/default/files/styles/text_and_image_block_image_style_600x440_/public/2021-09/expert-help-chat-icon-location.png?h=ef2d6e95&itok=Qsv8CvTE)