This unique experience is currently available online through Zoom or over the phone. Observe and learn research methodologies from the experts at American Ancestors.
Our Ask a Genealogist Online Chat will close at 1:00 p.m. on Tuesday, December 24th and re-open at 9:00 a.m. on Thursday, December 26th.
It will also close at 1:00p.m. on Tuesday, December 31st and re-open at 9:00a.m. on Thursday, January 1st.
Happy Holidays!
Service Available Monday through Saturday, 9:00 a.m.-5:00 p.m. ET
Our expert staff is available six days a week through Ask a Genealogist online chat! Do you have questions about how to get started with genealogical research or where to locate a particular record? Stumped on border changes in a particular town or how to access an online database? We are here to help!
When an expert is available, you may click on the chat icon in the lower right-hand corner of this web page, enter your question in the chat box and one of our experts will connect with you soon.
Chat is limited to less than 15-minute inquiries. If you’d like to speak with an expert, please review our Consultations service.
We Can Help
- Explain how to use a particular website or resource
- Answer brief local history questions
- Define an unfamiliar term or phrase in a record
- Make recommendations for where to find records
Need More Help?
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Start with an Expert Assessment
Hire an American Ancestors expert to conduct historical or genealogical research on your behalf. We specialize in all geographic areas and can help knock down those brick walls in your family history.